Quality policy

JSC "Commercial Sea Port of Ust-Luga" is a stevedoring company and operator of Multipurpose Terminal Yug-2 and the Auto-Railway Ferry Terminal.

Perfect location of the port and modern transport infrastructure in the region make it possible for us to offer our clients the most favorable terms of cargo transshipment.

We provide handling services for general, loose, rolling and other cargoes, as also steel products. We have appropriate licenses and permits to work with dangerous goods (JSC "CSP of Ust-Luga" is an active member of the International Dangerous Goods and Containers Association (IDGCA)).

Our client-focused business is based on the following:

  • Unconditional compliance with legal and regulatory requirements as well with special requests for services from our clients;

  • Maintaining high quality standards of logistics operations;

  • Promoting the growth of competence of our employees;

  • Encouragement for the employees to a successful outcome through the introduction of advanced workflow techniques;

  • Development and introduction of modern technologies and use of the latest equipment.

Our quality management system in the field of cargo transshipment at the marine terminal is certified to meet the requirements of International Standard ISO 9001:2015 and serves as the basis for the development of process-based management in all areas of activities of JSC "CSP of Ust-Luga".

We are committed to continuous improvement of effectiveness of the Quality Management System, its resourcing and motivating personnel to achieve strategic and current objectives in the field of quality.

Download the document Quality Policy of JSC "Commercial Sea Port of Ust-Luga".